The Team at James Corlew Chevrolet assisted me every step of the way and made it one the easiest experiences in car buying I’ve ever had! They had the vehicle ready, paperwork done, and were prepared for me to drive from Alabama to pick up my new Suburban. I can’t say enough kind words to express how phenomenal the experience was!
We brought our car in for what I thought were some simple repairs. The rear hatch on our 2014 Spark would not open. This happened once before and the technician was able to fix it in about 5 minutes. This time, after the car sat at the Service Department for about 4 hours, we were told the latch on the rear hatch had to be replaced. We had some questions/issues with the automatic transmission. We were told the transmission would have to be replaced because it was a sealed system. The repairs would cost more than the car is worth. We declined to have the car repaired.
My AC system was diagnosed and leak checked. The system was evacuated and recharged. I noticed a big improvement. I was pleased with this service visit. It took a little long, but necessary to do the work propert. Thanks!
I have custom wheels on my truck. While getting my tires rotated, the technician “misplaced” my center cap. The service manager did order a new one but that’s besides the point. If I trust you guys with my truck, I expect it returned looking the same way it did when I dropped it off. Period
Went in for an oil change and tire rotation and to have the overhead lights checked because I could not get them to work. Unfortunately I forgot to mention the lights and when they brought the truck out after doing the oil change and tire rotation I told them about the lights and so even though they had pending appointments, they took the truck back in and resolved the problem. No frowns, no, "we have people waiting", just smiles and good service.
Couldn't explain why part stop working but faulty part. Fairly new truck 27 thousands miles , no warranty, no discount. Has to asked for reasons on what's was wrong part , part cost 52 dollars total bill $420. Unbelievable